Distance Sales Agreement
ARTICLE 1 – SUBJECT
This Distance Sales Agreement governs the rights and obligations of the parties regarding the sale and delivery of products ordered electronically by the CUSTOMER via www.alureeparis.com, in accordance with the applicable consumer protection laws and distance sales regulations.
The CUSTOMER acknowledges that they have been fully informed about the product specifications, pricing, payment, and delivery conditions prior to confirming the order.
ARTICLE 2 – PARTIES
SELLER INFORMATION
Brand: Alurée Paris
Website: www.alureeparis.com
Email: info@alureeparis.com
Company Name: İlk Adım Tasarım Deri Ürünleri
Address: Alacaatlı Mah. Şehit Hayrettin Eren Cad. Park Mozaik No:10/1 A Block No:61
Phone: +90 553 027 57 07
(Cancellation and return requests must be sent via email)
CUSTOMER
The individual placing the order through the website.
ARTICLE 3 – PRODUCT, PRICE AND PAYMENT TERMS
3.1. Product Information and Pre-Information
The CUSTOMER confirms that they have reviewed and understood:
• The essential characteristics of the product
• The total price including taxes
• The payment method
• The delivery conditions
before placing the order.
The CUSTOMER acknowledges that all mandatory pre-contractual information has been provided in accordance with applicable regulations.
3.2. Product Specifications and Order Scope
The product’s:
• Type
• Model
• Color
• Quantity
• Price
are as specified on the product page and order summary on www.alureeparis.com.
Following the completion of the order, the agreement and order details are sent to the CUSTOMER via email.
3.3. Pricing and System Errors
In case of errors in product pricing due to:
• System errors
• Technical issues
• Typographical mistakes
the SELLER reserves the right to notify the CUSTOMER immediately.
In such cases:
• The order may be cancelled and refunded
or
• The order may proceed with the corrected price upon CUSTOMER approval.
3.4. Currency and International Sales
Prices may vary depending on the CUSTOMER’s location:
• Domestic orders: Turkish Lira (TRY)
• International orders: Euro (EUR) or local currency
The SELLER reserves the right to apply regional pricing policies.
Orders placed using VPN or misleading location data may be cancelled.
3.5. Payment Methods and Installments
Payments may be made via:
• Credit card
• Debit card
• Other available payment methods
Installments may be offered depending on bank agreements.
Any applicable interest or fees are determined by the bank.
3.6. Payment Security
The CUSTOMER confirms that all payment information entered is accurate and complete.
Payments are processed through secure payment systems.
The SELLER does not store credit card information.
3.7. Payment Confirmation and Order Validity
Orders are processed only after successful payment.
The SELLER reserves the right to cancel the order if:
• Payment fails
• The transaction is declined by the bank
• Suspicious activity is detected
In such cases, the SELLER is not obligated to deliver the product.
3.8. Additional Costs
Any additional costs such as:
• Shipping fees
• Customs duties
• Taxes
will be communicated to the CUSTOMER where applicable.
Customs duties for international orders are the responsibility of the CUSTOMER.
ARTICLE 4 – DELIVERY AND SHIPPING
4.1. Delivery Time
The SELLER undertakes to deliver the product within a maximum of 30 days.
Orders are typically dispatched within 1–5 business days, subject to availability and operational conditions.
4.2. Delivery Method
Products are delivered to the address specified by the CUSTOMER.
Delivery may be made to:
• The CUSTOMER
or
• A person present at the delivery address and shall be deemed valid.
4.3. Address Responsibility
The CUSTOMER is responsible for providing accurate delivery details.
Any issues arising from incorrect or incomplete address information are the responsibility of the CUSTOMER.
4.4. Inspection Upon Delivery
The CUSTOMER must inspect the product upon delivery.
In case of:
• Damage
• Missing items
• Packaging issues
a report must be made with the courier.
Products accepted without report are deemed delivered in good condition.
4.5. Delays and Force Majeure
The SELLER shall not be liable for delays caused by:
• Weather conditions
• Natural disasters
• Public holidays
• Courier delays
• Customs procedures
4.6. International Shipping
For international orders:
• Customs duties
• Import taxes
• Local charges
are the responsibility of the CUSTOMER.
4.7. Undelivered Orders
If the CUSTOMER is unavailable:
• The order may be returned to the SELLER
• Re-shipping may incur additional charges
ARTICLE 5 – RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. Seller Obligations
The SELLER shall deliver the product:
• In accordance with the order
• Complete and defect-free
• In compliance with quality standards
Product images are for illustrative purposes; slight variations may occur.
5.2. Customer Acknowledgment
The CUSTOMER confirms that they have read and accepted all terms prior to purchase.
5.3. Delivery Responsibility
The CUSTOMER must inspect the product upon delivery.
Failure to report damage voids claims.
5.4. Proper Use
The CUSTOMER must use the product appropriately.
The SELLER is not responsible for damages caused by misuse, impact, or external factors.
5.5. Stock Availability
If the product is unavailable:
• The CUSTOMER will be informed
• Payment will be refunded within 14 days
5.6. Force Majeure
The SELLER is not liable for delays due to unforeseen circumstances.
5.7. Website Use
The CUSTOMER agrees to use the website lawfully.
5.8. Unauthorized Payment Use
The SELLER is not responsible for unauthorized use of payment methods.
5.9. Communication
Notifications may be made via email or website.
ARTICLE 6 – RIGHT OF WITHDRAWAL (RETURNS)
6.1. Withdrawal Period
The CUSTOMER may return the product within 14 days.
6.2. Notification
Return requests must be sent to:
📩 info@alureeparis.com
6.3. Return Period
Products must be returned within 10 days after notification.
6.4. Return Conditions
Products must be:
• Unused
• Undamaged
• In original packaging
• Complete with all accessories
Items used beyond trial purposes are not accepted.
6.5. Resale Condition
Products must be suitable for resale.
Returns will be rejected if:
• Used
• Damaged
• Odor present
• Packaging damaged
6.6. Return Shipping
• Domestic: Seller covers
• International: Customer covers
6.7. Refund
Refunds are processed within 14 days after inspection.
6.8. Non-compliant Returns
Products not meeting return conditions will be sent back.
6.9. Liability During Return
The CUSTOMER is responsible until the product reaches the SELLER.
6.10. Non-returnable Products
• Personalized items
• Limited editions
• Special collections
ARTICLE 7 – EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The CUSTOMER acknowledges that withdrawal rights do not apply to:
• Customized products
• Limited edition items
• Pre-order items
• Used or damaged products
• Items with removed tags or altered packaging
This is in accordance with applicable regulations.
ARTICLE 8 – GOVERNING LAW AND JURISDICTION
8.1. Governing Law
This agreement is governed by the laws of the Republic of Türkiye.
8.2. Jurisdiction
Disputes shall be resolved by:
• Consumer Arbitration Committees
• Consumer Courts
based on legal thresholds.
8.3. Right to Apply
The CUSTOMER may apply to the relevant legal authorities.
8.4. Amicable Resolution
Parties agree to seek mutual resolution before legal action.
8.5. Evidence
Electronic records and communications shall be considered valid evidence.




